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> Use this file to discover available pages before exploring further.
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# How to disable 2FA?

![](https://storage.crisp.chat/users/helpdesk/website/6fc748652c53ec00/1e1a0542-5d54-44ca-9cf3-c3bc1c_1j3wk95.jpeg)

**2FA by e-mail** cannot be disabled. It is set by default for all users for account security.  
  
**2FA via telegram bot**  
- if you have access to the bot, then go to the profile editing section  
- 2FA & Notifications tab  
- Disable next to the telegram method. Confirm the disconnection with a 6-digit code from the mail and bot.  
- if there is no access to the bot, you need to contact the support chat (personal cabinet tab "Support" or email: support@s-group.io ), send a selfie with a document and a piece of paper with today's date in your hands, and indicate the login in the message, what needs to be done, and the reason.  
  
**2FA with Google Authenticator**
- if you have access to Google Authenticator, go to the profile editing section  
- 2FA & Notifications tab  
- disable next to the Google Authenticator method. Confirm shutdown with a code.  
- if there is no access to Google Authenticator or you have lost the spare code, you need to contact our Support team in the personal cabinet tab "Support" or email: support@s-group.io  and send a selfie with a document and a piece of paper with today's date in your hands, indicate the login in the message, what needs to be done and the reason.