> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sgrouphelpcenter.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to disable Telegram bot?

![](https://storage.crisp.chat/users/helpdesk/website/9b53c99c84b6e800/3cf6ac0d-8755-4e2c-978a-f54fdc_fic379.jpeg)

1. You need to go to the **Profile Edit** section - 2FA & NOTIFICATIONS  
2. Click the **Disable bot** button  
3. Press the **Get code** buttons, and the confirmation code will be sent to the connected bot and the email  
4. Paste the received code in the appropriate window on the site  
5. Click "Next"  
6. Telegram bot successfully disabled  
  
If there is no access to the bot, you need to contact our Support Team in the **chat on the site**, send a selfie with a document and a sheet with today's date in your hands, and indicate the login and the essence of the request in the message.  
  
![](https://storage.crisp.chat/users/helpdesk/website/fab734c421c75000/8bcd1f75-31f8-4e0e-8ac8-13aa00_j8lz9p.png)