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# Re-registration of an account in case of the death of a user

![](https://storage.crisp.chat/users/helpdesk/website/8207ce9017581000/9ef6375d-f46d-4de9-ad11-200c28_12ur8ks.jpeg)

To re-register an account in the event of an investor's death, send the following to your Top Leader:  
- user login  
- death certificate  
- data of the new user (name, e-mail, phone)  
- selfie with passport and death certificate in one photo  
- photo of a document confirming the relationship of the deceased with the heir  
  
* Also, you have to provide these documents to your Top Leader, and the application for the transfer of your personal account will be processed.