> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sgrouphelpcenter.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Registration - The registration confirmation link was not received in the email

![](https://storage.crisp.chat/users/helpdesk/website/2d4d2c97debd5800/cec9c1ec-2bdb-4148-9eac-34b0ed_18q0hfl.jpeg)

Make sure that the e-mail address was specified correctly during registration and you look at the e-mail that you specified, then check the "Spam" folder.  
  
If there is no letter, return to the registration confirmation page and click **"Send again**". Within a few minutes, the letter will be received!  
  
If this window is no longer displayed, you need to contact support for verification.