> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sgrouphelpcenter.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Registration - unable to register

![](https://storage.crisp.chat/users/helpdesk/website/d526689e3c642000/67079b21-81a9-4fed-83b9-148dec_hafkko.jpeg)

You need to check if all the data is entered correctly:  
- Nickname, email address, password (should be in Latin)  
- Is the country selected and is the 8-digit sponsor referral code indicated  
- Have you confirmed that you are of legal age, and have read and agreed to the Terms and Conditions of the company?  
  
Registration is possible only for those data that are not yet in the system.  
  
If you encounter difficulties during registration, contact technical support and provide a screen with the specified data.