> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sgrouphelpcenter.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# ✅ S-Trade support is available 24/7

![](https://storage.crisp.chat/users/helpdesk/website/1ca96980069edf00/1b72cbd7-92ed-47b3-9234-9ab248_7tdnbf.jpeg)


The S-Trade platform has an efficient and fast support team that stays in touch with you 24/7 📱

🔔 If you have any difficulties or questions about the platform, go to "[Support Center](https://s-trade.com/user/support)" and create a ticket with your request. 

1️⃣ Click on the "Add New" button and fill out the details in the form that appears:   
🛑 Preferred language for communication.   
🛑 Question category: deposit, withdrawal, trade balance, report, and other.   
🛑 Subject of request.   
🛑 Request text.

2️⃣ Click the "Submit" button.  
3️⃣ As soon as a tech support specialist processes your request, an active chat with an operator will appear on the request page.

📧 Besides, you can also send questions about the platform to our email: support@s-trade.com  

S-Trade support service will answer all your questions 🙌