> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sgrouphelpcenter.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Turning Off 2FA in S-Wallet

![](https://storage.crisp.chat/users/helpdesk/website/9ece710730345000/c1298472-4db8-41e6-972f-b2daa3_179th3.jpeg)

Disconnecting security methods is possible only when receiving a selfie with a passport and sheet, which indicates today's date. The data in the photo should be of good quality so that you can read it.  
  
![](https://storage.crisp.chat/users/helpdesk/website/ad0c59fde82fb000/763a5aec-d56a-4b3c-bd2c-81baf3_gaeud6.png)