Why did "my level" decrease?
The user's level can decrease based on his personal deposits, for example, if the level was 14.5% (team turnover of $1,000,000 and personal deposits of $10,000) and today the user has withdrawn 1 deposit of $1000 and now there are $9,000 of personal deposits - then the user level will be lowered to 14% until he creates a new deposit that will cover the required conditions.
The certificate will also be updated based on the level.
Updated on: 26/04/2023
Thank you!