> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://sgrouphelpcenter.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is verification needed?

![](https://storage.crisp.chat/users/helpdesk/website/35ca315752bece00/a3915257-355d-41a2-9705-b2a6ba_1v46p6e.jpeg)


Client verification is an international control standard.  
  
Know your customer is a banking and exchange regulation term for financial institutions, as well as other companies that work with private money, meaning that they must identify and establish the identity of the counterparty before conducting a financial transaction.  
  
To withdraw funds from the system, it is mandatory to go through the verification procedure.  
  
Verification is necessary to secure your account and data from unauthorized access to perform the requested actions.