General Questions

• What is SWCT Token?

  SWCT is a freely convertible token created by the company by the BEP20 standard on the Binance Smart Chain network. SWCT is an improved model of a stable asset that takes into account, corrects, and improves all the known shortcomings of the leading tools for holding funds. Its main purpose is the ability to safely store your digital assets in terms of volatility, technical aPopular

• 🚀 Beta-version of S-Trade is open

  Dear investors and partners, we are in a hurry to announce that beta version of S-Trade cryptocurrency exchange is open. 💎 Right now, everyone of you can register and join the trading of popular cryptocurrencies, using all the necessary tools of S-Trade. 🔔 A reminder that your S-Group account with personal information is transferred to S-Trade cryptocurrency exchange with preservation of superior partners and team, if you developed your own business within the ecosystem. To confirm your regisSome readers

• How to start earning?

  The company provides an opportunity to invest and gain a profit using different directions. Forex Market - the deposit works and makes a profit thanks to technology based on artificial intelligence, the average profit per month is 12.14%. The minimum investment amount is 100SWCT/SGCT. S-Pharmaceutical - allows you to become the owner of a share in this project. TheFew readers

• Do you work with legal entities?

  We plan to work with legal entities. The registration and clearance process will be officially provided soon.Few readers

• How and when was the company founded?

  After the successful completion of private testing of the exclusive technology of trading in the foreign exchange market, the company's management decided to found Sincere Systems on October 17, 2019.Few readers

• Countries we do not work with

  United States, mainland China, Singapore, North Korea, Cuba, Iran, Sudan, SyriaFew readers

• ‼️ Important Security Warning ‼️

  📣 Dear investors and partners, we ask you to be careful on social networks and respond to the appearance of suspicious channels or chats in Telegram. ⚔️ Fraudsters often use similar sites, Telegram channels, and chats to get hold of your data and gain access to your account. What to do if you are added to the fake S-Group channel? 1️⃣Carefully check the name and addFew readers

• Office and representative offices

  Office Registered at 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ. It is not public and does not receive visitors, no meetings are held there. Representations: Ufa, Novomostovaya, 22 Yalta, Ekaterininskaya street 3 Nur Sultan, RC.Diplomat. 34 Sarayshyk St. (1st floor) Kokshetau, Abylai-Khan 1 g Moscow, Rusakovskaya street, 1Few readers

• When will I receive my funds back?

  S - Forex 🛑 Withdrawal of the deposit is not available from the 1st to the 3rd month. 🛑 Withdrawal fee is 30% from the 4th month to the 6th month. 🛑 From the 7th to the 9th month — 20%. 🛑 From the 10th to the 12th month — 10%. 🛑 After the 12th month — 5%. monthly accruals - credited to the balance once a month or reinvested depending on whether "reinvest" iFew readers

• What time is set in the system?

  The system is set to GMT https://greenwichmeantime.com/ Daily income comes at 2:00 GMT because, at this time, there is just the minimum activity of partners. During the income accrual period, we block financial transactions for security reasons.Few readers

• 🚀🪙 New development opportunities: SGCT listing on C-Patex

  💎 Dear partners, SGCT token has been listed on C-Patex cryptocurrency exchange. Additional trading platform with SGCT token is already available for everyone. ✅ C-Patex is the leading cryptocurrency platform in Latin America with a mission to build the blockchain industry as a professional ecosystem. 🏆 Listing SGCT on C-Patex will not only increase visibility in new regions, but also provide access to more interested users, increasing the potential and opportunities for future growth on aFew readers

• Do you have business permits?

  Yes, the company has permission to: 64304 - Activities of open investment companies 64205 - Activities of financial services of holding companies 64303 - Activities of venture and development companies 64999 - Financial intermediation 🌐Links to self-check the registrations of companies belonging to the “S-Group” ➖➖➖➖➖➖➖➖➖ ▪️Cryptocurrency direction: Name:Few readers

• At what age can I work in the system?

  When registering, the user must confirm that he or she is 18 years old. If the user has not reached this age then using the system is prohibited.Few readers

• 🚀 🔵 Expanding horizons: listing of SWCT on C-Patex

  ⌛️ Dear partners, we are pleased to announce the listing of SWCT token on C-Patex cryptocurrency exchange. 💎 The C-Patex platform is the first crypto solution in Latin America that focuses on trading, CBDC development, education and careers in the blockchain industry. 🏆 Listing SWCT on C-Patex is an important strategic move that will increase the token's visibility in the international arena, attract new users and provide more liquidity, contributing to an even more active development ofFew readers

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Independent entrepreneur agreement

• How to sign an agreement?

  In the Profile edit section, the Contract tab, you need to download the contract, print it out or sign it in electronic format, and send it for verification. When signing the contract, the following should be noted: The date of signing the contract Full name in Latin or Cyrillic, date of birth Passport number and date of issue Signature on the last pagFew readers

• Why is an agreement necessary?

  The signing of the agreement is necessary for partners of the level of 14% and above to receive bonuses for reaching new levelsFew readers

Two-factor authentication 2FA

• How to disable Telegram bot?

  You need to go to the Profile Edit section - 2FA & NOTIFICATIONS Click the Disable bot button Press the Get code buttons, and the confirmation code will be sent to the connected bot and the email Paste the received code in the appropriate window on the site Click "Next" Telegram bot successfully disabled If there is no access to the bot,Some readers

• How to connect the telegram bot and enable 2FA via telegram?

  To activate the bot, on the Profile editing page, go to the 2FA & Notifications tab and click "Enable" next to this method. Next, copy the Telegram ID and follow the instructions by going to the chat with the bot. After launching and sending the connection code, in a chat with the bot you will be provided with a code to confirm the connection. Copy the six-digit codFew readers

• How to disable 2FA?

  2FA by e-mail cannot be disabled. It is set by default for all users for account security. 2FA via telegram bot if you have access to the bot, then go to the profile editing section 2FA & Notifications tab Disable next to the telegram method. Confirm the disconnection with a 6-digit code from the mail and bot. if there is no access to the bot, you needFew readers

• What is 2FA?

  Two-factor authentication (2FA, TFA), also known as step-by-step verification or multi-factor verification, is a means of protecting your account not only by entering a username and password, but also using a code known only to you, as the owner of the account. After enabling 2FA, entering a six-digit code will be a required step every time you log into your account. In ourFew readers

• How to enable 2FA?

  Install the Google Authenticator app on your mobile device. Go to the "Edit profile" page in the "2FA & Notifications" tab and click "Enable" next to this method. Scan the QR code in the app or enter the connection code manually. In the modal window of your personal account, enter the Email 2FA confirmation code, as well as Telegram 2FA, if this method was previouslyFew readers

Authorization / Registration

• Authorization - How to enter the cabinet?

  You can sign in at https://backoffice.s-group.io/signin To enter you need: Enter your nickname and password, and click "Login" In the window that opens, click "Get Code" Enter the code that will be sent to the mail, into the Telegram bot or Google Authenticator (depending on the connected method). We hope you have fPopular

• How to whitelist an email domain in Gmail

  Open your Gmail inbox and click the icon in the top right corner. In the menu that opens, select "See all settings". Go to the " Filters and blocked addresses" tab and click " Create a new filter". (https://storage.crisp.chat/users/helpdesk/website/bFew readers

• How to delete an account?

  In the absence of verification, investments on the account (current and ever created), and invited users in a career, you can contact the chat on the website to delete the cabinet by specifying its login.Few readers

• Registration - unable to register

  You need to check if all the data is entered correctly: Nickname, email address, password (should be in Latin) Is the country selected and is the 8-digit sponsor referral code indicated Have you confirmed that you are of legal age, and have read and agreed to the Terms and Conditions of the company? Registration is possible only for those data that are not yet in tFew readers

• Registration - Incorrect email entered during registration

  In the e-mail confirmation window, you can specify the correct one yourself and click "Send again". A confirmation email will be sent to the corrected e-mail. If this window is no longer displayed, you can fix the mail by contacting support on the site.Few readers

• Registration - The registration confirmation link was not received in the email

  Make sure that the e-mail address was specified correctly during registration and you look at the e-mail that you specified, then check the "Spam" folder. If there is no letter, return to the registration confirmation page and click "Send again". Within a few minutes, the letter will be received! If this window is no longer displayed, you need to contact support forFew readers

• Forgot my password

  To recover your password: On the authorization page, Click on the Forgot your password? button, Then enter your email address and click on the Send recovery link button. After receiving the letter, you need to follow the link and set a new, strong password.Few readers

• Registration - What is a field sponsor?

  In the sponsor field, you must specify the ID of the partner who invited you. This field is mandatory. The referral link or registration ID can be provided to you by the partner from whom you heard about us or we can provide the referral link of the leading partner in your region. We hope you have found this information useful. If you have any additional questions - we willFew readers

• How to find out my login?

  It is necessary to write to the general chat (personal cabinet tab "Support" or email: support@s-group.io ) , and indicate the e-mail assigned to the account. Our managers will inform you of your login to enter the system after you send a selfie to the chat with a document confirming your identity and a sheet with the date of application. (https://storage.crisp.chat/users/helFew readers

• I forgot my account password

  If you have forgotten your account password, you must click on the "Forgot your password?" After that, enter the email to which your account was registered (if you do not remember your email, you can send a request to the technical support department indicating your login and a selfie with an identity document and a sheet with the date of application) Click on theFew readers

Change of Personal Information

• Re-registration of an account in case of the death of a user

  To re-register an account in the event of an investor's death, send the following to your Top Leader: user login death certificate data of the new user (name, e-mail, phone) selfie with passport and death certificate in one photo photo of a document confirming the relationship of the deceased with the heir Also, you have to provide these documents to youPopular

• How to transfer an account to another user?

  To re-register an account, you need to write an application by hand, take a selfie with an application, and an identity document. Please note: write/duplicate personal data (name, reason, email, phone) in a chat with your Top Leader. Otherwise, your application will not be passed on!   An example of an application: Written consent from the Account Owner "I, fullSome readers

• 🔔 Changes in the personal account of S-Group

  Dear investors and partners, we inform you about the changes in privacy in the "Career" and "Finance" sections during the transfer of funds to another user.  🔝 We are growing and more and more investors are connecting from different countries. That's why the company also needs to be constantly scaling and following the trend of improving the interaction with the personal account,Some readers

• How to change the last name in my account?

  To change the last name, you need to send it to the support chat (personal cabinet tab "Support" or email: support@s-group.io ): login new surname a selfie with a document confirming the change of surname a selfie with a current document and a sheet with the date of circulation written on it. (https://storage.crisp.chat/users/helpdesk/website/69054727eceb800Few readers

• How to change the e-mail address in my account?

  To change your email, you need to send a selfie with a document confirming your identity and a sheet with today's date to the personal cabinet tab "Support" or email: support@s-group.io . In the message, indicate the login, new mail, and the reason for the change. (https://storage.crisp.chat/users/helpdesk/website/a3016ed630f59800/13d563cc-1de0-4d14-84ef-61bc50179h6ts.pngFew readers

• How to change my phone number?

  To change your phone, your account must be verified. It is necessary to send a selfie with a document confirming your identity and a sheet with today's date in the personal cabinet tab "Support" or email: support@s-group.io . In the message, specify the login, new phone number, and the reason for the change. (https://storage.crisp.chat/users/helpdesk/website/ae39f85090Few readers

Verification

• Where and how to get verified?

  For verification, you need to go to edit profile and upload the necessary documents in the appropriate fields: Photo of the first page of the passport or the front side of the ID card. Certificate of registration of the current place of residence or a mark in the passport. Photo of the second page of the passport or the back of the ID card. Selfie with thSome readers

• Why is verification needed?

  Client verification is an international control standard. Know your customer is a banking and exchange regulation term for financial institutions, as well as other companies that work with private money, meaning that they must identify and establish the identity of the counterparty before conducting a financial transaction. To withdraw funds from the system, it is mandaSome readers

• Submitted a photo for verification, but the status has not changed to "not verified"

  In this case, you need to check the size and format of the photo Size: up to 5Mb Format: JPEG, PNG, JPG P.S. If you previously had an account in our system and your e-mail or your phone number was used in it, then you need to contact the support service.Few readers